{"id":12569,"date":"2025-05-14T09:49:38","date_gmt":"2025-05-14T09:49:38","guid":{"rendered":"https:\/\/fintechnews.ae\/?p=26134"},"modified":"2025-05-14T09:49:38","modified_gmt":"2025-05-14T09:49:38","slug":"banque-saudi-fransi-launches-next-gen-digital-banking-platform-with-backbase","status":"publish","type":"post","link":"https:\/\/mena-fintech.org\/demo\/banque-saudi-fransi-launches-next-gen-digital-banking-platform-with-backbase\/","title":{"rendered":"Banque Saudi Fransi Launches Next-Gen Digital Banking Platform with Backbase"},"content":{"rendered":"

Backbase<\/a>, a global provider of AI-driven banking technology, has announced the launch of Banque Saudi Fransi\u2019s (BSF)<\/a> new digital banking platform.<\/p>\n

The platform, now available via BSF\u2019s mobile and online channels, marks a significant stage in the bank\u2019s ongoing digital transformation efforts.<\/p>\n

The updated ecosystem supports BSF\u2019s objective of advancing its digital banking capabilities, introducing retail mobile and web platforms that streamline account management, offer improved payment solutions, and strengthen security measures.<\/p>\n

The system is underpinned by Backbase\u2019s AI-powered platform and aims to deliver a consistent experience across digital touchpoints.<\/p>\n

Among the key enhancements is the improved functionality for financial transactions, enabling users to conduct domestic and international transfers, pay bills through SADAD, and access Western Union services.<\/p>\n

Card management has also been enhanced, with Apple Pay integration and lifestyle reward features providing customers with increased flexibility.<\/p>\n

Additionally, the platform supports digital sales functions, such as simplified onboarding processes and expedited credit card application procedures.<\/p>\n

Security features have been significantly upgraded.<\/p>\n

The implementation includes panic mode activation, detailed device management protocols, and GPS consent features.<\/p>\n

A multi-factor authentication system, incorporating biometric verification and one-time password (OTP) validation, is expected to raise security standards for digital banking in Saudi Arabia.<\/p>\n

The platform was developed through a collaboration between Backbase and Hexaware, which managed middleware integration.<\/p>\n

The result is a system designed to deliver a unified, omnichannel experience, enabling BSF to reach new customer segments and encourage the use of digital and self-service channels for everyday banking needs.<\/p>\n

At the same time, the bank continues to support human interaction for more complex services.<\/p>\n

\"Matthijs
Matthijs Ejipe<\/figcaption><\/figure>\n
\n

\u201cBSF\u2019s successful transformation exemplifies how forward-thinking financial institutions in the Middle East are embracing digital platforms to better serve their customers,\u201d<\/p>\n<\/blockquote>\n

said Matthijs Eijpe, Regional Vice President, EMEA at Backbase.<\/p>\n

\n

\u201cThis implementation sets a new standard for digital banking excellence in Saudi Arabia and demonstrates our platform\u2019s ability to deliver truly transformative banking experiences.”<\/p>\n<\/blockquote>\n

Abdullah Alwabel, Head of Group Digital at BSF, added:<\/p>\n

\"Abdullah
Abdullah Alwabel<\/figcaption><\/figure>\n
\n

\u201cThe results of this initiative reflect the seamless and efficient efforts from the Backbase team in building a truly integrated and enhanced digital experience for our customers. This is just the beginning, we’re already working on the next set of milestones for our Digital Channels.”<\/p>\n<\/blockquote>\n

 <\/p>\n

 <\/p>\n

Featured image credit: Edited by Fintech News Middle East, based on image by gesrey<\/a> via Freepik<\/em><\/p>\n

The post Banque Saudi Fransi Launches Next-Gen Digital Banking Platform with Backbase<\/a> appeared first on Fintechnews Middle East<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Backbase, a global provider of AI-driven banking technology, has announced the launch of Banque Saudi Fransi\u2019s (BSF) new digital banking platform. The platform, now available via BSF\u2019s mobile and online channels, marks a significant stage in the bank\u2019s ongoing digital transformation efforts. The updated ecosystem supports BSF\u2019s objective of advancing its digital banking capabilities, introducing […]<\/p>\n

The post Banque Saudi Fransi Launches Next-Gen Digital Banking Platform with Backbase<\/a> appeared first on Fintechnews Middle East<\/a>.<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[204,205,200,173],"tags":[],"class_list":["post-12569","post","type-post","status-publish","format-standard","hentry","category-backbase","category-banque-saudi-fransi-bsf","category-saudi-arabia","category-saudia-arabia"],"_links":{"self":[{"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/posts\/12569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/comments?post=12569"}],"version-history":[{"count":2,"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/posts\/12569\/revisions"}],"predecessor-version":[{"id":12632,"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/posts\/12569\/revisions\/12632"}],"wp:attachment":[{"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/media?parent=12569"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/categories?post=12569"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mena-fintech.org\/demo\/wp-json\/wp\/v2\/tags?post=12569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}